Onepilot automated the preparation of business reviews by pulling data together, analyzing it, and preparing the review automatically.

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I hated business reviews. Not the meeting. Everything before it. Hours collecting numbers, chasing updates, updating slides, and trying to figure out what actually chang…

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Company

Onepilot

Redefining CX Outsourcing: the right Human-AI mix

Industry
Outsourcing and Offshoring Consulting
Location
Paris, FR
Company size
201–500 employees

About Onepilot

At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise. Our proprietary customer support operating system enables our 2,000+ agents workforce to deliver exceptional quality at unmatched cost, integrating effortlessly with any back-office or ticketing tool. By combining manual ticket resolution with automated annotation, we continuously improve AI models tailored to each client, ensuring efficiency, adaptability, and outstanding customer experience. Trusted by 300+ companies across multiple industries such as E-commerce, Mobility, Finance, Insurance, Travel, Telco, and Utilities. They delegate all or parts of their customer support, sales & retention, and trust & safety challenges to us. Onepilot sets the new standard for smart, scalable, tech-powered, and human-centric experience – and we thrive daily to build a great place for our team, as the way we work matters just as much as our final target.

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