Oriserve customer Muthoot Fincorp started with collections and has now scoped welcome calling, driven by a compliance requirement the previous vendor could not meet.

Ori is a Generative AI platform that harnesses Gen-AI for smarter, more impactful communication. Our Gen AI Autonomous Agents and 100% Conversation Analytics redefine how businesses handle their customer and internal communications. With industry-specific LLMs, coupled with our proprietary AI models like Brand GPT, EmotionScope AI and TTS our human-sounding agents are capable of multilingual, context-aware conversations. Ori automates support, optimizes sales, reduces opex, and delivers actionable insights through Gen AI-driven analytics, ensuring scalable and compliant solutions for enterprises. The Ori Experience: AI Agents: - Human-like voice supporting 50+ languages with real-time switching - Fully contextual, empathetic, emotion-sensing, goal-seeking AI to manage complex conversations - 100% compliant for regulated sectors and scalable for handling extremely large call volumes Comprehensive Conversation Analytics: - High accuracy (>85% on mono calls, >95% on stereo calls) across dynamic conversations. - Proprietary AI models ( TruEvaluation AI for enhancing agent performance, EmotionScope AI helping understand customer voice) - Identify skill gaps focused TNI to transform training

Founded 2017