Ovation saw Blaze Pizza, LLC's online response rate jump 400% three months after switching to Ovation and saving over 10,000 guests.
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Real talk from Blaze Pizza, LLC's CTO Chris Demery: "If you're not paying attention to what the guests are saying, you're probably missing the feedback loop." They took…
Company
Ovation
Guest experience management for restaurants. Frictionless feedback, streamlined guest recovery, operational insights.
- Industry
- Software Development
- Location
- Provo, US
- Company size
- 51–200 employees
About Ovation
Ovation is a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations. Thousands of restaurants, including leading brands like Big Chicken, Mooyah, and Friendly's, are using Ovation to get more feedback through frictionless surveys, recover guests through real-time communication, boost their online reputations, and improve through AI-driven insights. Discover how Ovation can transform your restaurant's guest experience at ovationup.com.
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Latest activity from Ovation
3 signals
Partnerships
Ovation partnered with Newk's Eatery to bring in guest feedback and Opus Training to train their team based on it.
Products & Services
Ovation introduced a restaurant data analysis tool that categorizes restaurant feedback into sentiment and tags to identify order accuracy issues and outliers.
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