Pia covered five things in its Q3 product update, including Pia Chat updates, new automations in the hub, 55 API endpoints, 70 enhancements, and 125 bug fixes.

Pia is an MSP service delivery automation platform built for managed service providers to resolve tickets faster and operate with greater efficiency, helping service teams execute work consistently and at scale without changing the tools or processes they already rely on. Working directly inside the PSA, Pia delivers value from day one through hundreds of pre-built automations, with the flexibility to create custom workflows as needs evolve. Intelligent ticket triage reduces manual effort and back-and-forth, ensuring workflows through the service desk smoothly and reliably. The result is faster ticket resolution, higher productivity, improved employee satisfaction, an exceptional client experience, and the ability to support company growth without proportionally increasing headcount. To learn more, visit pia.ai.