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Research & KnowledgeEvent: September 8, 2026

Plan.Grow.Do. published a new article exploring whether our continued focus on activity is making it harder for sellers to create the quality of conversation today’s informed buyers expect.

Published

Signal category

Research & Knowledge

Quote

Our Buyer Revolution research found that 77.7% of B2B lubricant buyers engage with a salesperson because they want application knowledge, validation or additional insight.

Steve Knapp|Plan.Grow.Do. team

Company

Plan.Grow.Do.

Sell the way lubricant buyers buy. Evidence-led sales excellence for lubricants, energy & industry.

Industry
Business Consulting and Services
Location
Brough, GB
Company size
2 employees

Plan.Grow.Do. helps lubricant, energy and industrial businesses modernise how they sell, based on how buyers actually buy. From 25,000+ buyer data points, lubricant buyers have made their expectations clear: they research more, trust differently, and engage later in the journey, yet many sales teams are still selling like it’s a decade ago. That gap is costing revenue, relationships and relevance. Our work is grounded in real buyer evidence and front-line commercial experience, not opinion. The Buyer Revolution research reflects the common themes and behavioural shifts observed across these five data sets: Solve Your Own Problems, Speed of Response, People or Brand, Day-to-Day Activities, and The Account Manager, giving leaders clarity on what to change, why it matters, and where to focus first. Through consultancy, research, training and strategic advice, Plan.Grow.Do. supports organisations to: Align sales and marketing to the real buyer journey Equip teams with modern selling skills, confidence and digital fluency Improve pipeline clarity and strengthen strategic account management Embed scalable, repeatable processes that drive sustainable growth Plan.Grow.Do. brings a global perspective across the UK, Europe, North America, the Middle East and Africa, combining leadership-level strategy with practical implementation that turns insight into results. We also host the Beyond the Blend podcast,a platform for industry voices (from CEOs to technical experts) to share the stories, insights and strategies shaping the sector’s future. This isn’t “sales training”. It’s raising the standard of selling in our industry, blending human connection, digital capability and evidence-led decision-making to build sales teams buyers actually want to work with. If your commercial team is ready to future-proof performance and elevate the buyer experience, let’s start a conversation.

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