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Research & KnowledgeEvent: September 3, 2026

Question & Retain gathered qualitative data over 14 years to pull together the behaviours making the biggest difference in client service

Published

Signal category

Research & Knowledge

Quote

Based on a ton of qualitative data Question & Retain gathered over 14 years I’ve pulled together the behaviours I see making the biggest difference.

Annabel Dunstan|Question & Retain team

Company

Question & Retain

The Pulse Check Company. We help businesses and organisations to #ListenBetter to their employees, clients and members.

Industry
Market Research
Location
London, GB
Company size
2 employees

Hello. We're Question & Retain. We help communications agency heads to retain clients and drive organic growth with existing clients. We take away the pain and heavy lift from better understanding what clients are thinking and feeling right now. We measure client satisfaction, employee, member and/or stakeholder experience. We add rigour and discipline to measurement helping you to set benchmarks and improve in every area of running your business. We help you to gain and retain great people and clients. Visit our website at www.questionandretain.co.uk or call us on 07790 216 441 to speak to one of our team.

Founded 2012

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