RapDev 's service-by-service AIOps approach using ITOM Health, ITOM Visibility, and Now Assist reduces retail downtime by cutting through alert fatigue and resolving cases before agents reach them.
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You walk into a store, the POS is down, and you leave without buying anything. Multiply that across every location during the holidays and it's clear retail downtime is…
Company
RapDev
Datadog Premier Partner | ServiceNow Elite Partner
- Industry
- IT Services and IT Consulting
- Location
- Boston, US
- Company size
- 51–200 employees
About RapDev
RapDev is the go-to partner for Fortune 1000 teams, engineering the most progressive ServiceNow and Datadog environments. We automate and scale operations by embedding AI-driven workflows, real-time observability, and security into your service operations. As a Datadog Premier and ServiceNow Elite Partner, we deliver scalable, production-ready implementations - fast.
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Latest activity from RapDev
12 signals
Presence & Recognition
RapDev ServiceNow Developers Jacob Woolf and Gage Howell presented a talk on building an AI agent on the ServiceNow framework on Thursday, September 17 at 12pm ET
Presence & Recognition
RapDev is exhibiting at ServiceNow World Forum NYC on Thursday at Bar Primi Penn District from 5 to 8pm.
Products & Services
RapDev tracks home purchases as a happiness metric.
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