Research & KnowledgeEvent: September 7, 2026
RealService created a white paper on what should be measured when talking about customer experience in July.
Published
Signal category
Research & Knowledge
Quote
“We turned the insights from that first session into a white paper”
— Chenai Gondo, PhD|RealService team
Company
RealService
We’re redefining customer experience, stakeholder engagement & destination activation in the built environment.
- Industry
- Real Estate
- Location
- London, GB
- Company size
- 31 employees
RealService is a customer experience consultancy specialising in the property industry. We work with leading real estate companies and organisations to create great places to live, work, shop and relax. The result: greater performance in terms of revenue growth, higher customer retention and a stronger corporate reputation.
Founded 1999