Route consistently delivers an exceptional customer experience across a single consumer base.
Published
Signal category
Customers & Market
Quote
“Route consistently delivers an exceptional customer experience loved by millions”
— Murray Watts|Route team
Company
Route
The leading post-purchase platform for modern ecommerce.
- Industry
- Software Development
- Location
- Lehi, US
- Company size
- 262 employees
Route is the leader in the post-purchase experience. From delivery to re-discovery, Route protects brands and their customers with licensed shipping insurance, fast issue resolution, package tracking, returns and exchanges, and remarketing. Route helps brands control for the unexpected and transform even negative experiences into opportunities to drive loyalty. Since launching in 2019, Route has built an ecommerce network of 13,000 brands and 3+ million active app users, and customers have chosen to protect nearly 150 million orders. Route seamlessly integrates with leading ecommerce platforms, including Shopify, Salesforce Commerce Cloud, Magento, BigCommerce, and WooCommerce, and also provides custom API integrations for enterprise merchants.
Founded 2019