Products & ServicesEvent: September 3, 2026
Salesforce launched Agentforce Help Agent, a new AI service agent that handles 4.3 million customer inquiries and resolves 70% of them without human intervention.
Published
Signal category
Products & Services
Quote
“Salesforce's new Agentforce Help Agent has handled 4.3 million customer inquiries and resolved 70% of them without a human touching the case”
— Mark McCormack|Salesforce team
Company
- Industry
- Software Development
- Location
- San Francisco, US
- Company size
- 89,809 employees
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