PeopleEvent: September 4, 2026
Sentinel Group appointed Lisa Francis as Head of Client Experience to continue leading Client Experience with an expanded focus on end-to-end client experience, voice-of-client programs, retention signals, escalation resolution, and the moments that matter in relationships.
Published
Signal category
People
Quote
“Lisa Francis, Head of Client Experience – Lisa will continue leading Client Experience, with an expanded focus on the end-to-end client experience, voice-of-client programs, retention signals, escalation resolution, and the moments that matter in our relationships”
— Sentinel Group team
Company
Sentinel Group
Easy for your people. Easy for your business. Easy for you.
- Industry
- Financial Services
- Location
- Wakefield, US
- Company size
- 363 employees
Sentinel Group is the employee benefits provider who makes it EASY: easy for your people; easy for your business; and easy for you.
Founded 1987