Research & KnowledgeEvent: September 3, 2026
ServiceNow Research went looking to determine how an agent can learn from interactions to improve performance.
Published
Signal category
Research & Knowledge
Quote
“ServiceNow Research, now part of my team, went looking. The answer is the thing every enterprise wants most from its agents: the ability to learn.”
— Miku Jha|ServiceNow team
Company
- Industry
- Software Development
- Location
- Santa Clara, US
- Company size
- 35,006 employees
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.