Research & KnowledgeEvent: August 31, 2026
ServiceNow used process mining as an AI control tower in Minute 21 to expose real asset flows, SLA risks, and governance gaps.
Published
Signal category
Research & Knowledge
Quote
“In Minute 21, we use process mining as an AI control tower to expose real asset flows, SLA risks, and governance gaps.”
— Matt Tyler|ServiceNow team
Company
- Industry
- Software Development
- Location
- Santa Clara, US
- Company size
- 35,006 employees
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.