Singular introduced a new model that places the HCO at the very centre with perfect visibility of everything that goes on around them.

Singular Systems is Beyond MSP: one complete system for healthcare staffing. Singular gives healthcare organizations one governed system of record for coordinating agency partners, direct contractors, internal workforce pools, and the workflows required to deliver care. Staffing activity can be routed, approved, administered, billed, measured, and improved without drifting across disconnected systems. Contracts, schedules, credentials, approvals, communication, timesheets, expenses, invoices, payment visibility, payroll reporting, and operational data remain connected in one live record instead of separating across emails, portals, PDFs, spreadsheets, phone calls, and side conversations. Healthcare organizations can self-administer Singular, use Singular as an operating partner, or configure the relationship anywhere in between. Agencies remain independent partners, healthcare workers retain their own access and records, and each participant operates through clear roles, permissions, and responsibilities. Singular does not add another layer. It combines the useful functions of agencies, marketplaces, MSPs, and VMSs within a different operating model; one designed to preserve valuable relationships while removing unnecessary gaps, handoffs, and administrative drag. Singular closes the gap between healthcare needs and the people required to meet them.