Skift partnered with Sierra to develop AI agents that act on signals such as completed trips, fare drops, anniversaries, and changing inventory.

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“The more personalized the interaction, the more likely someone is to engage and see the agent as a trusted concierge.” —Erik Zahnlecker, Agent Product Manager, Sierra T…

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Company

Skift

Intelligence for the people who decide where global travel goes next.

Industry
Information Services
Location
New York, US
Company size
501–1,000 employees

About Skift

Skift is the trusted intelligence source for the global travel industry — the daily home for the executives, investors, and operators who decide where travel goes next. Our journalism, research, and live convening serve every sector of global travel: aviation, lodging, destinations, meetings, hospitality, and the capital flowing across all of them. Skift Global Forum, Skift Aviation Forum, Daily Lodging Report, Airline Weekly, Skift Meetings, and Women Leading Travel are the rooms where the industry makes its most consequential calls. Our advisory and executive search work supports the leaders building what comes next. Something bigger lands at Skift Global Forum, September 22–24, 2026, in New York. Skift is a fully distributed, remote-first company with employees across 17 countries.

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