Skift partnered with Sierra to develop AI agents that act on signals such as completed trips, fare drops, anniversaries, and changing inventory.
Public source
Publisher name
Public post
“The more personalized the interaction, the more likely someone is to engage and see the agent as a trusted concierge.” —Erik Zahnlecker, Agent Product Manager, Sierra T…
Company
Skift
Intelligence for the people who decide where global travel goes next.
- Industry
- Information Services
- Location
- New York, US
- Company size
- 501–1,000 employees
About Skift
Skift is the trusted intelligence source for the global travel industry — the daily home for the executives, investors, and operators who decide where travel goes next. Our journalism, research, and live convening serve every sector of global travel: aviation, lodging, destinations, meetings, hospitality, and the capital flowing across all of them. Skift Global Forum, Skift Aviation Forum, Daily Lodging Report, Airline Weekly, Skift Meetings, and Women Leading Travel are the rooms where the industry makes its most consequential calls. Our advisory and executive search work supports the leaders building what comes next. Something bigger lands at Skift Global Forum, September 22–24, 2026, in New York. Skift is a fully distributed, remote-first company with employees across 17 countries.
See moreLatest activity
Latest activity from Skift
20 signals
Capital & Finance
Skift reported that Host Hotels & Resorts spent $75 million on hurricane and other restoration work in 2025, including in restoring the Florida St. Pete Beach hotel, with an estimated $105 million in damage caused by hurricanes Helene and Milton in 2024.
Presence & Recognition
Skift Global Forum featured Kenneth I. Chenault attending the event from September 22 to 24 in New York City.
Operations & Supply
Skift reports that Saudi Arabian national carrier Saudia's budget subsidiary Flyadeal is preparing to add connecting flights onto its existing point-to-point network.
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