Twilio published a research report showing how businesses can unify cross-channel customer data to navigate the noise, gain context, and chart a course for better customer experience.
Published
Signal category
Research & Knowledge
Quote
“Twilio's latest research shows how businesses can unify cross-channel customer data to navigate the noise, gain context, and chart a course for better CX.”
— Andy Doyle|Twilio team
Company
Twilio
Developers love us. Enterprises trust us. Power your customer engagement innovation with Twilio.
- Industry
- Software Development
- Location
- San Francisco, US
- Company size
- 7,716 employees
Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.
Founded 2008