vCIO Framework released N-central 2026.3 Hotfix 2 supersedes N-central 2026.3 Hotfix 2 (build 2026.3.1.10).

The vCIO Framework provides Managed Service Providers with the training, tools, and standardized processes required to transition from a reactive technical vendor to a high-value strategic partner. Most MSPs struggle with “commodity trap” pricing and QBRs that feel like unpaid technical check-ins. We provide a repeatable blueprint for the vCIO role, turning client strategy into a primary driver of recurring revenue and long-term retention. With the vCIO Framework, MSPs can identify hidden project opportunities, reduce client risk, and deliver measurable results that support premium margins. Our mission is to standardize the strategic layer of the MSP industry, making it easier for owners and account managers to scale their consulting efforts without sacrificing their time.