Zingtree and HTEC Momentum won the UX Design Award
Published
Signal category
Presence & Recognition
Quote
“Zingtree and HTEC Momentum for winning the UX Design Award”
— Juan Jaysingh|Zingtree team
Company
Zingtree
AI Agents for Complex Customer Support
- Industry
- Software Development
- Location
- San Francisco, US
- Company size
- 41 employees
Zingtree is the agentic workflow orchestration platform for complex, high-risk CX. Zingtree’s platform is trusted by CX leaders at Sony, Allianz, Experian, Corpay, and Optum to resolve millions of high-stakes interactions with enterprise-grade security and reliability. Our multi-layered AI guardrail approach delivers 30-40% increases in customer satisfaction (CSAT), First Contact Resolution (FCR), and revenue, all with full confidence that every action and answer is right. With Zingtree, you can instantly generate AI Agents with natural language, deploy across any channel, and ensure the optimal path to complete first contact resolution for agents and customers. Whether you’re managing AI-based, logic-based, or hybrid paths, you control and can easily refine rules, compliance checks, and business logic.
Founded 2020