Company intelligence
ada CX
Software Development
Toronto, CA
803 employees
4 public signals
About ada CX
With more than 550 AI agents deployed globally, Ada is the trusted leader in agentic customer experience. Activated by the ACX Operating Model—a combination of technology, methodology, and expertise—enterprises can easily create and manage high-performing AI agents that deliver personalized interactions across channels. Since 2016, Ada has powered more than 6.4 billion interactions for global brands like Ancestry, Cebu Pacific, IPSY, monday.com, Pinterest, Square, and Sky, delivering extraordinary experiences at scale. Learn more at ada.cx.
Verified activity
Signals from ada CX
4 published signals
Presence & Recognition
ada CX is featured in G2's Fall 2026 Enterprise reports with six badges awarded based on customer reviews.
Reported by ada CX
Customers & Market
ada CX highlights that Philippine Airlines' AI agent handles over 140,000 conversations a month across English, Tagalog, and Taglish.
Reported by ada CX
People
ada CX appointed Hemal Kanani as Chief Customer Officer to speak about AI and aces in the US Open in New York City.
Reported by ada CX
People
ada CX recognized Anna Prince (Ricci) of IPSY as the newest ACX Leader.
Reported by ada CX