Company intelligence
Apizee
Video communication at the heart of customer experience, for a more human and personalized customer relationship.
About Apizee
Apizee offers visual engagement solutions, helping companies solve complex customer problems faster through personalized remote visual support. Our clients include companies like Fnac Darty, Kiloutou, Groupe Atlantic, Enedis, and Safran. Our mission is to redefine how organizations and their customers interact, fostering human and authentic experiences. Founded in 2013 by a team based in France, Apizee places paramount importance on security, ensuring that our clients' data remains highly secure and housed in Europe.
Verified activity
Signals from Apizee
4 published signals
Technology & Infrastructure
Apizee Batimex is implementing post-sinistre diagnostics using a video visit and a quick devis delivery.
Reported by Apizee
Research & Knowledge
Apizee published an analysis comparing eight interactions between 2017 and 2024, finding that positive emotions lost 9 points over seven years, with 6 points for enthusiasm and 4 points for trust.
Reported by Apizee
Presence & Recognition
Apizee hosted a new episode of CX Voices+ featuring Maeva E., Axialys's Marketing Director.
Reported by Apizee
Products & Services
Apizee launched Genesys Xperience, a platform designed to improve AI in customer experience by connecting conversations to the right people, systems, and expertise across the business.
Reported by Charles KERGARAVAT