aspiring better human™️

About aspiring better human™️

Leadership advisory and consulting practice helping museums and cultural organizations strengthen visitor experience, operational performance, and leadership culture. aspiring better human™ was founded by Will Sullivan, a longtime museum leader who spent decades at The Metropolitan Museum of Art helping build teams that ultimately served more than 150 million visitors and generated over $1 billion in earned revenue. Through this experience, Will developed a deep understanding of human behavior, leadership culture, and the operational realities of large, visitor-centered institutions. Today, aspiring better human™ works with museums and cultural organizations seeking to improve visitor experience, operational effectiveness, and leadership culture while creating environments where both staff and visitors feel valued and supported. Services include: • Museum operational assessments • Visitor experience transformation • Front-line service training • Leadership culture workshops • Strategic planning facilitation • Interim executive advisory Based in New York City with a global perspective, aspiring better human™ partners with boards, executive teams, and cultural organizations through advisory engagements, workshops, and strategic consulting projects. At its core, the work is grounded in a simple belief: Kindness, empathy, and strong leadership cultures drive the best organizational outcomes.