Company intelligence
cXm Professionals
Building Community. Sharing Knowledge. Shaping CCM & CXM for Customer Communications Professionals and Partners.
About cXm Professionals
cXm Professionals Association (CXMPA) is a not-for-profit professional association advancing the customer communications industry and the people who work across it. Our community brings together enterprise professionals, service providers, technology partners, consultants, and industry experts working across Customer Communications Management (CCM) and the broader discipline of Communications Experience Management (CXM). CXMPA supports the industry through education, professional development, certification, thought leadership, networking, and knowledge sharing. We create opportunities for practitioners to learn from peers, explore emerging technologies and practices, and strengthen the skills needed to design, govern, produce, deliver, and improve customer communications across print and digital channels. Our focus spans the full customer communications ecosystem, including content and data, composition, workflow and orchestration, accessibility, production, print and mail, digital delivery, archive and retrieval, governance, measurement, customer engagement, and communication experience. CXMPA is also home to the EDP professional certification program, expanding professional development and certification to reflect the evolving skills required across CCM and CXM. Building on the legacy of Xplor International, CXMPA carries forward a long-standing tradition of peers helping peers through education, knowledge sharing, and professional development while expanding the community for today’s customer communications environment. Our mission is to connect and advance the professionals, practices, and technologies shaping the future of customer communications.
Verified activity
Signals from cXm Professionals
12 published signals
Presence & Recognition
cXm Professionals announced the 2026 Industry Awards for the Customer Communications Industry Networking Social.
Reported by cXm Professionals
Presence & Recognition
cXm Professionals won Technology of the Year and Solution of the Year awards at the 2026 Technology of the Year and Solution of the Year Awards ceremony.
Reported by cXm Professionals
Presence & Recognition
cXm Professionals is hosting two virtual Industry Awards Showcases featuring real-world case studies from this year’s award recipients on Tuesday, September 15, 2–3 PM ET, and Thursday, September 17, 2–3 PM ET.
Reported by cXm Professionals
Presence & Recognition
cXm Professionals announced the 2026 CXMPA Industry Awards in two days.
Reported by Scott Mulkey, M-EDP
Presence & Recognition
cXm Professionals hosted an AI conference on September 24 at PRINTING United Expo featuring Solimar Systems, Inc.
Reported by cXm Professionals
Presence & Recognition
cXm Professionals hosted a panel discussion on designing customer communications across print and digital channels at the PRINTING United Expo on September 24 at 1 PM in Room N120
Reported by cXm Professionals
Presence & Recognition
cXm Professionals is hosting two virtual Industry Awards Showcases featuring real-world case studies from this year’s award recipients on Tuesday, September 15, 2–3 PM ET, and Thursday, September 17, 2–3 PM ET.
Reported by cXm Professionals
Presence & Recognition
cXm Professionals announced the 2026 Industry Award recipients on September 8th, with an open conversation hosted by Jonathan Malone-McGrew on Tuesday, September 8, 5 PM Eastern.
Reported by cXm Professionals
Presence & Recognition
cXm Professionals is hosting an industry education session on Commercial Printing and Print Automation at PRINTING United Expo on September 24 from 9 AM to 5 PM in Room N120
Reported by cXm Professionals
Presence & Recognition
cXm Professionals participated in the PRINTING United Expo Opening Session on September 24 at Room N120.
Reported by cXm Professionals
Presence & Recognition
cXm Professionals hosted a conference titled Modern Mail and Printer Workflows featuring BlueCrest and Moderators Buddy Perry, Joe Eremita, Dave Brown, Richard Smith, and Scott Mulkey, M-EDP at PRINTING United Expo on September 24 at 11 AM in Room N120.
Reported by cXm Professionals
Presence & Recognition
cXm Professionals announced the 2026 Industry Award recipients will be announced on September 8.
Reported by Scott Mulkey, M-EDP