Company intelligence
Daktela
We create the best omnichannel contact center platform for any size businesses, anywhere in the world
About Daktela
Daktela is all-in-one contact center solution perfectly suited for small and mid-size businesses. We connect phone, email, sms, webchat and social through one tool to enhance omnichannel customer experience. We combine virtual pbx, omni-channel contact center technology, realtime analytics, integrated CRM and helpdesk and offer a single platform with rich API to help companies improve productivity and overall customer experience. Daktela provides integrated global voice services, sms messaging and DID numbers from more than 70 countries. We are committed to award winning 24/7 customer support. Over 600 customers worldwide adopted Daktela solution including T-Mobile, Dial Telecom, Metlife, Notino, Benestra or GLS.
Verified activity
Signals from Daktela
2 published signals
Customers & Market
Daktela helps Slevomat customers with a customer experience platform that includes voicebots, chatbots, and social media integration.
Reported by Daktela
Presence & Recognition
Daktela CEO Jiri Havlicek spoke in a podcast episode with Jiří Rostecký about customer experience, AI, and churn.
Reported by Daktela