Daktela helps Slevomat customers with a customer experience platform that includes voicebots, chatbots, and social media integration.
Published
Signal category
Customers & Market
Quote
“Více než 1 000 000 zákazníků, kteří si zaslouží tu nejlepší péči.”
— Daktela team
Company
Daktela
We create the best omnichannel contact center platform for any size businesses, anywhere in the world
- Industry
- Telecommunications
- Location
- Prague, CZ
- Company size
- 121 employees
Daktela is all-in-one contact center solution perfectly suited for small and mid-size businesses. We connect phone, email, sms, webchat and social through one tool to enhance omnichannel customer experience. We combine virtual pbx, omni-channel contact center technology, realtime analytics, integrated CRM and helpdesk and offer a single platform with rich API to help companies improve productivity and overall customer experience. Daktela provides integrated global voice services, sms messaging and DID numbers from more than 70 countries. We are committed to award winning 24/7 customer support. Over 600 customers worldwide adopted Daktela solution including T-Mobile, Dial Telecom, Metlife, Notino, Benestra or GLS.
Founded 2005