Company intelligence
DHL eCommerce
Truck Transportation
Bonn, DE
7,530 employees
10 public signals
About DHL eCommerce
A global team of 45,000 people dedicated to providing flexible and reliable e-commerce solutions. Proud to be recognized as a “Top Employer Europe” and a “Great Place to Work.” Committed to reducing carbon emissions in the e-commerce sector.
Verified activity
Signals from DHL eCommerce
10 published signals
Operations & Supply
DHL eCommerce Polska opened a new 2,900 m² parcel hub in Zielona Gora with a sorting capacity of up to 2,300 parcels per hour.
Reported by DHL eCommerce
Capital & Finance
DHL eCommerce delivered strong growth in the second quarter of 2026 with revenue up 13% to EUR 22.4 billion, EBIT up 30% to EUR 1.9 billion, and EBIT margin improved to 8.3%
Reported by Sarah Farley
Research & Knowledge
DHL eCommerce found that 52% of shoppers and 54% of businesses prefer to use return labels included with purchases from the start.
Reported by Sarah Farley
Research & Knowledge
DHL eCommerce reports that 24% of SMEs say customers abandon their carts due to limited payment options.
Reported by Sarah Farley
People
DHL eCommerce is looking to add suppliers across multiple locations including Preston, Runcorn, North Wales, Manchester, Stafford, Gloucester, Leeds, Sheffield, York, Newcastle, Glasgow, Edinburgh, Bristol, Exeter, Eastleigh, Milton Keynes, Medway, Dartford, and Tonbridge.
Reported by Connor Dunne
Research & Knowledge
DHL eCommerce published the 2026 E-commerce Trends Report highlighting that 7 in 10 shoppers will abandon their cart at checkout if they don’t see return options.
Reported by DHL eCommerce
Presence & Recognition
DHL eCommerce was featured in a conversation with Paul Needham from CEP Research discussing its growth across Europe and beyond.
Reported by Pablo Ciano
Technology & Infrastructure
DHL eCommerce launched the Individual Online Shipping module, which allows customers to manage domestic and international shipping through a single network with a joint initiative with DHL Express.
Reported by DHL eCommerce
Operations & Supply
DHL eCommerce's digital assistant handled 2.3 million chatbot interactions with satisfaction scores rising by 9%, and hosted over 100,000 live chats with live chat satisfaction rising from 3.9 to 4.4.
Reported by DHL eCommerce
Customers & Market
DHL eCommerce Türkiye achieved a 47.55% increase in customer loyalty measured by the Net Promoter Score in its first year.
Reported by DHL eCommerce