Company intelligence
Tattle
Build a better customer experience.
About Tattle
Tattle is the only Customer Experience Improvement (CXI) platform built for hospitality that helps restaurants collect actionable feedback data by sending automatic survey emails through robust integrations with ordering or loyalty platforms that brands already use. Using existing third party tools and API integrations, we connect brands with their guests at every touch point of the customer journey. Tattle uniquely uses causation-based surveys to uncover root causes beyond traditionally ambiguous operational categories, and break down each category into actionable factors at a location level. Through our AI, we recommend the most opportunistic operational area for improvement at each of our partners' locations to drive the greatest increase in guest satisfaction. Tattle powers the operational improvement strategy for industry leaders, such as MOD Pizza, Hooters, Blaze Pizza, Bareburger, B.GOOD, The Halal Guys and many more.
Verified activity
Signals from Tattle
5 published signals
Customers & Market
Tattle is part of Your Pie Franchising, LLC's guest experience strategy.
Reported by Alex Beltrani
Operations & Supply
Tattle Carrot achieved a 94.6% top box score and an incident rate of only half of industry average after 2.7 million guest data points across 34 locations.
Reported by Alex Beltrani
Operations & Supply
Tattle regional managers walked their GMs through the new action items for each location that same week.
Reported by Alex Beltrani
Operations & Supply
Tattle implemented a new set of action items for each location based on guest feedback and Carrot's SOPs at the beginning of the month.
Reported by Alex Beltrani
Research & Knowledge
Tattle tracks item-level feedback on new launches, service speed by daypart and location, and operational category likelihood to return and recommend.
Reported by Alex Beltrani