Tattle tracks item-level feedback on new launches, service speed by daypart and location, and operational category likelihood to return and recommend.
Public source
Publisher name
Public post
"As service times went up, satisfaction scores went down." That's Chris Kempczinski on McDonald's earnings call, explaining why US traffic fell and comps decelerated fro…
Company
Tattle
Build a better customer experience.
- Industry
- Software Development
- Location
- New York, US
- Company size
- 51–200 employees
About Tattle
Tattle is the only Customer Experience Improvement (CXI) platform built for hospitality that helps restaurants collect actionable feedback data by sending automatic survey emails through robust integrations with ordering or loyalty platforms that brands already use. Using existing third party tools and API integrations, we connect brands with their guests at every touch point of the customer journey. Tattle uniquely uses causation-based surveys to uncover root causes beyond traditionally ambiguous operational categories, and break down each category into actionable factors at a location level. Through our AI, we recommend the most opportunistic operational area for improvement at each of our partners' locations to drive the greatest increase in guest satisfaction. Tattle powers the operational improvement strategy for industry leaders, such as MOD Pizza, Hooters, Blaze Pizza, Bareburger, B.GOOD, The Halal Guys and many more.
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Latest activity from Tattle
5 signals
Customers & Market
Tattle is part of Your Pie Franchising, LLC's guest experience strategy.
Operations & Supply
Tattle Carrot achieved a 94.6% top box score and an incident rate of only half of industry average after 2.7 million guest data points across 34 locations.
Operations & Supply
Tattle regional managers walked their GMs through the new action items for each location that same week.
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