Company intelligence
Gigawatt
AI-native suite purpose-built for utilities
About Gigawatt
Gigawatt is a modular AI-centric energy platform purpose-built for modern utility operations. The software enables utilities to deploy modular AI across customer, revenue, service, operations, finance, and compliance workflows without replacing core ERP or CIS systems. Built on a governed Utility Data Fabric, Gigawatt connects existing enterprise environments, embeds intelligence into operational workflows, and helps utilities validate measurable outcomes in weeks rather than years.
Verified activity
Signals from Gigawatt
14 published signals
People
Gigawatt asked Implementation Lead Gigi Robles about what is being built at Gigawatt
Reported by Gigawatt
Partnerships
Gigawatt partnered with American Electric Power to bring Bill Analyzer to life, providing key billing information into one place for customer care teams to resolve billing questions faster and more consistently.
Reported by Gigawatt
Research & Knowledge
Gigawatt published an analysis on the AI-assisted workflow for utilities absorbing the same resolution cost twice when approved reasoning disappears after an exception closes.
Reported by Gigawatt
Products & Services
Gigawatt built an AI solution to improve customer interaction and transparency, customer satisfaction, and trust.
Reported by Heneu Tan
Products & Services
Gigawatt launched the Customer module for American Electric Power, integrating CIS data with billing history, usage patterns, meter readings, and weather context to improve billing resolution time by 5x.
Reported by Gigawatt
Products & Services
Gigawatt launched AEP with Bill Analyzer, achieving a 5x improvement in resolution time for billing inquiries.
Reported by Raj Rao
Products & Services
Gigawatt launched the Customer Module, which is off and running to add instant value for clients.
Reported by Neil Huffman
Products & Services
Gigawatt announced that Bill Analyzer will go live in a live call center at an investor-owned utility in six months.
Reported by Art Mostofi
Products & Services
Gigawatt announced that American Electric Power (AEP) is live with its AI-native Bill Analyzer, helping teams resolve complex billing questions faster and more consistently.
Reported by Brad Keywell
Products & Services
Gigawatt achieved a 5x improvement in resolution time for American Electric Power using Bill Analyzer alongside the CIS.
Reported by Brad Keywell
Products & Services
Gigawatt launched and went live in a secure and compliant manner in less than 6 months with an AI Bill Analyzer that explains billing related questions in a live call center environment.
Reported by Joe Berti
Products & Services
Gigawatt built a company from scratch and delivered a product that drives a 5x impact for a customer like AEP in a short timeline.
Reported by Gordon Murphy
Products & Services
Gigawatt launched AEP with Bill Analyzer, achieving a 5x improvement in resolution time for billing inquiries.
Reported by Brittany Zamani
Research & Knowledge
Gigawatt published this week's issue of The Utility Stack examining how AI makes approved reasoning searchable and reusable within defined decision boundaries.
Reported by Gigawatt