Gigawatt launched AEP with Bill Analyzer, achieving a 5x improvement in resolution time for billing inquiries.
Published
Signal category
Products & Services
Quote
“AEP is officially live with Gigawatt’s Bill Analyzer. The result: a 5x improvement in resolution time for billing inquiries.”
— Raj Rao|Gigawatt team
Company
Gigawatt
AI-native suite purpose-built for utilities
- Industry
- Utilities
- Location
- Chicago, US
- Company size
- 58 employees
Gigawatt is a modular AI-centric energy platform purpose-built for modern utility operations. The software enables utilities to deploy modular AI across customer, revenue, service, operations, finance, and compliance workflows without replacing core ERP or CIS systems. Built on a governed Utility Data Fabric, Gigawatt connects existing enterprise environments, embeds intelligence into operational workflows, and helps utilities validate measurable outcomes in weeks rather than years.