Indicate me

About Indicate me

Indicate me is a Swedish SaaS company specializing in AI-powered and actionable customer insights from customer service. Our platform analyzes all customer interactions – calls, emails, chats, and bots – and transforms them into real-time, actionable insights. We help companies to: ✅ Understand customer satisfaction through advanced text and speech analytics. ✅ Create business value across the entire organization – from customer service and product development to leadership and sales. ✅ Make faster and more informed decisions based on data. A key part of our offering is AI Buddy – a digital coach that automatically provides feedback on customer interactions. AI Buddy enables efficient and objective coaching, strengthening quality, customer satisfaction, and self-leadership. With Indicate me, companies gain not just statistics, but deep insights that drive development, improve customer satisfaction, and reduce costs.