InfiniteWatch

About InfiniteWatch

InfiniteWatch is the AI operations platform on top of customer interactions. Insurance carriers, banks, lenders, and telecom operators run on millions of customer interactions a year: quotes, claims, collections, onboarding, support, renewals. Most of those interactions are still handled manually, sampled at a fraction, and analyzed long after the fact. InfiniteWatch closes that gap with AI agents that understand and act on every interaction, in real time. Our platform ships three integrated agent families: - Conversational Agents: multilingual voice and chat agents with memory and multi-step reasoning, native to your core systems. - Data Agents: automated data entry, document extraction, and web scraping, with PII governance built in. - Insights Agents: proactive alerts, trend detection, and multi-channel operational reporting, delivered in real time. Together, they let operations teams scale customer-facing workflows without scaling headcount, and without the compliance gaps that come from sampling. Our founding team previously built CoverWallet and brings deep experience across insurance, fintech, and digital services.