Company intelligence
KO Knows Consulting
High-performing strategies to grow/retain your customers for tech startups, agencies, and professional services firms.
About KO Knows Consulting
Kelly helps Founders and CEOs at B2B tech startups, agencies, and professional services firms build a proactive post-sales function that increases retention and creates predictable revenue. Ways to work together: → Fractional Leadership: starting at 1 day/week → Project Sprints: focused on a specific problem → Advisory: strategic guidance, frameworks, async support Common deliverables: Customer onboarding systems, renewal/expansion playbooks, health scoring, segmentation, feedback loops, and advocacy programs. Learn more at www.ko-knows.com
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Signals from KO Knows Consulting
3 published signals
Capital & Finance
KO Knows Consulting helped a startup move from post-sales chaos to $5M+ in predictable ARR with a customer success function built to run without Kelly in the room.
Reported by Kelly Olson
Research & Knowledge
KO Knows Consulting shared a video discussing the shift from Voice of the Customer feedback to being an input for Product.
Reported by Kelly Olson
Presence & Recognition
KO Knows Consulting hosted a reunion conference in Irving, Texas, featuring over 100 Texas Wine Growers winery members.
Reported by Kelly Olson