KO Knows Consulting shared a video discussing the shift from Voice of the Customer feedback to being an input for Product.
Published
Signal category
Research & Knowledge
Quote
“I shared a few thoughts on this in the video below.”
— Kelly Olson|KO Knows Consulting team
Company
KO Knows Consulting
High-performing strategies to grow/retain your customers for tech startups, agencies, and professional services firms.
- Industry
- Business Consulting and Services
- Location
- Cedar Park, US
- Company size
- 1 employees
Kelly helps Founders and CEOs at B2B tech startups, agencies, and professional services firms build a proactive post-sales function that increases retention and creates predictable revenue. Ways to work together: → Fractional Leadership: starting at 1 day/week → Project Sprints: focused on a specific problem → Advisory: strategic guidance, frameworks, async support Common deliverables: Customer onboarding systems, renewal/expansion playbooks, health scoring, segmentation, feedback loops, and advocacy programs. Learn more at www.ko-knows.com
Founded 2023