Company intelligence
Neo Agent
AI automation for MSPs
About Neo Agent
Neo is the automation platform powering modern Managed Service Providers at scale. Simple to start, easy to run, and built for real operations. With Neo, teams can quickly design and deploy AI-driven workflows that handle Level 1 ticket operations, including intelligent triage, dispatch, scheduling, and end-user communication, directly within their PSA and RMM systems. MSPs typically see value immediately, as Neo automates repetitive work without requiring process overhauls or long implementation cycles. Neo is trusted by 90+ Managed Service Providers globally, executing millions of automated actions annually and supporting service delivery across thousands of end-customers. Learn more at https://www.neoagent.io/
Verified activity
Signals from Neo Agent
4 published signals
Products & Services
Neo Agent launched multi-tenancy as a feature for MSPs that own other MSPs to deploy automations across multiple service desks.
Reported by Nikhil Sehgal
Customers & Market
Neo Agent today can handle up to 40% of typical service requests and service incidents.
Reported by Nikhil Sehgal
Products & Services
Neo Agent created a free report that reads a sample of recent tickets, classifies them, and shows what the service desk could hand to an agent before building anything, using read-only permissions in ConnectWise, Autotask, or HaloPSA.
Reported by Declan Bergen
People
Neo Agent grew from 4 people at the start of this year to now ~18 employees.
Reported by Nikhil Sehgal