Neo Agent today can handle up to 40% of typical service requests and service incidents.
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Publisher name
Public post
At Neo Agent, we are OBSESSED with ONE thing: helping MSPs automate work that happens on the service desk. We don't do anything else but that. Neo Agent today can handle…
Company
Neo Agent
AI automation for MSPs
- Industry
- Technology, Information and Internet
- Location
- London, GB
- Company size
- 11–50 employees
About Neo Agent
Neo is the automation platform powering modern Managed Service Providers at scale. Simple to start, easy to run, and built for real operations. With Neo, teams can quickly design and deploy AI-driven workflows that handle Level 1 ticket operations, including intelligent triage, dispatch, scheduling, and end-user communication, directly within their PSA and RMM systems. MSPs typically see value immediately, as Neo automates repetitive work without requiring process overhauls or long implementation cycles. Neo is trusted by 90+ Managed Service Providers globally, executing millions of automated actions annually and supporting service delivery across thousands of end-customers. Learn more at https://www.neoagent.io/
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Latest activity from Neo Agent
4 signals
Products & Services
Neo Agent launched multi-tenancy as a feature for MSPs that own other MSPs to deploy automations across multiple service desks.
Products & Services
Neo Agent created a free report that reads a sample of recent tickets, classifies them, and shows what the service desk could hand to an agent before building anything, using read-only permissions in ConnectWise, Autotask, or HaloPSA.
People
Neo Agent grew from 4 people at the start of this year to now ~18 employees.
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