Company intelligence
Order Editing
Turn order changes into revenue. Self-serve editing, upsells and address validation for Shopify.
About Order Editing
The most common service tickets are customers asking to make changes to their order. Instead of forcing them to contact you, you can instead let them self-service with Order Editing. Our self-service portal eliminates 15% of support tickets and drives more sales by turning edits into a shopping experience. Your customers see recommended products based on past orders that they can add and pay for in one click. Let customers edit their order self-service and upsell product recommendations after purchase.
Verified activity
Signals from Order Editing
8 published signals
Products & Services
Order Editing brought follow-up offers to the checkout, thank you page, and order status page.
Reported by Order Editing
Products & Services
Order Editing launched a free shipping upsell module for checkout that shows customers' progress towards both upgrade thresholds
Reported by Order Editing
Products & Services
Order Editing launched the feature allowing merchants to schedule for all of their upsell strategies
Reported by Order Editing
Products & Services
Order Editing now plugs into Shopify's AI Assistant (Sidekick) to build, describe upsells, and report on orders.
Reported by Order Editing
Products & Services
Order Editing released an A/B split testing feature for upselling conversions over the last 18 months.
Reported by Order Editing
Products & Services
Order Editing invented self-service order editing to push the category forward.
Reported by Order Editing
Products & Services
Order Editing was rewritten this year, with the entire shopper experience, editing engine, and admin rebuilt piece by piece while hundreds of stores kept running.
Reported by Order Editing
Customers & Market
Order Editing achieved an upsell revenue of $30M in extra revenue for merchants across more than a million items added to orders.
Reported by Order Editing