Order Editing was rewritten this year, with the entire shopper experience, editing engine, and admin rebuilt piece by piece while hundreds of stores kept running.
Published
Signal category
Products & Services
Quote
“We rewrote Order Editing this year. All of it.”
— Order Editing team
Company
Order Editing
Turn order changes into revenue. Self-serve editing, upsells and address validation for Shopify.
- Industry
- Software Development
- Location
- Melbourne, AU
- Company size
- 143 employees
The most common service tickets are customers asking to make changes to their order. Instead of forcing them to contact you, you can instead let them self-service with Order Editing. Our self-service portal eliminates 15% of support tickets and drives more sales by turning edits into a shopping experience. Your customers see recommended products based on past orders that they can add and pay for in one click. Let customers edit their order self-service and upsell product recommendations after purchase.
Founded 2022