Company intelligence
Percepta
Serving the most recognized brands, we provide boutique service & expert consultation to global auto & mobility markets
About Percepta
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. You can keep up to date with the latest Percepta news by visiting: www.percepta.com
Verified activity
Signals from Percepta
13 published signals
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Presence & Recognition
Percepta was named a finalist in three categories at the 2026 European Contact Centre & Customer Service Awards (ECCCSA)
Reported by Percepta
Presence & Recognition
Percepta colleagues across TTEC and TTEC Digital received six finalist nominations at the 2026 European Contact Centre & Customer Service Awards (ECCCSA)
Reported by Percepta
Research & Knowledge
Percepta reviewed model routing decisions across dozens of enterprise deployments over last couple years, finding that the $3.75 model beat the $25 model twice.
Reported by Rajitha Rupani
Research & Knowledge
Percepta published a Top 5 Automotive CX Trends series exploring five CX trends automotive and mobility leaders should be watching over the next several months.
Reported by Percepta
People
Percepta celebrated Global Talent Acquisition Day and recognized talent acquisition teams around the world.
Reported by Percepta
Presence & Recognition
Percepta VP of Sales Paul Feder caught up with ChargeMate CEO Bradford Crist and Chargeonomics CEO Loren McDonald at the ICNC26 conference in Berlin to discuss the EV ecosystem.
Reported by Percepta
Presence & Recognition
Percepta Philippines celebrated its 20th anniversary, marking a milestone for its two-decade-long team journey.
Reported by Percepta
People
Percepta is hiring an AI Measurement and Analytics Specialist to help understand AI adoption and customer experience across global operations in Cainta, Philippines.
Reported by Mike Whalen, MBA
People
Percepta is hiring an AI Measurement and Analytics Specialist to help understand AI adoption and customer experience across global operations in Cainta, Philippines.
Reported by Meredith Carr
Presence & Recognition
Percepta VP of Sales Paul Feder is attending the ICNC26 intercharge network conference in Berlin.
Reported by Percepta
People
Percepta is hiring an AI Measurement and Analytics Specialist in Cainta, Philippines to use data to understand AI performance, measure adoption, and inform GO / ITERATE / STOP decisions.
Reported by Paula V Smith
Presence & Recognition
Percepta held its first Innovation Day featuring automotive and mobility clients, AI and coworker navigation, analytics and product quality, connected experiences, and a culture of ownership.
Reported by Mike Whalen, MBA
Presence & Recognition
Percepta President Thomas Monaghan shared his perspective on smart mobility with Forbes
Reported by Mike Whalen, MBA