Company intelligence
Plume
The world’s first cloud-managed Wi-Fi experience platform for Internet Service Providers (ISPs).
About Plume
Plume is the creator of the first cloud-managed Wi-Fi and subscriber experience platform for Internet Service Providers. Today, more than 450 ISPs, such as Bell, Charter, Jio, J:Com, Liberty Global, and half-a-billion devices rely on our SaaS platform to build better connections with their customers. We turn in-home device and application data into intelligence that improves performance, strengthens security, and delivers personalized, always-on experiences across homes, MDUs, and small businesses. What we deliver: • Cloud-managed, hardware-independent WiFi • AI-driven optimization for speed, reliability, and proactive issue resolution • Always-on security for smartphones, PCs, and IoT • Smart home services and access controls • Operational analytics and care tools that reduce costs and increase subscriber satisfaction Why ISPs choose Plume: With unmatched global insights, Plume provides the intelligence, flexibility, and innovation velocity ISPs need to differentiate on experience, reduce churn, and win in competitive markets. Plume helps ISPs deliver the simple, reliable, and secure experiences customers expect every day.
Verified activity
Signals from Plume
15 published signals
Legal & Regulatory
Plume achieved SOC 2 Type 1 certification after an independent auditor evaluated its controls against the AICPA Trust Services Criteria.
Reported by Plume
Presence & Recognition
Plume participated in a conversation with Fierce Network's Stephen Saunders MBE on Dan Herscovici's talk.
Reported by Plume
Legal & Regulatory
Plume achieved SOC2 certification for its security and policy processes.
Reported by Chris Griffiths
Research & Knowledge
Plume published a blog article by Rebecca Stone expanding on new research showing that a tiny fraction of connected homes accounts for most cybersecurity threats and how AI-powered intelligence is changing how ISPs should protect subscribers.
Reported by Plume
Research & Knowledge
Plume published a blog post in its latest publication series exploring why the future of broadband security isn't just about blocking more threats, but about using AI and global intelligence to identify homes needing protection most and proactively deliver better subscriber outcomes.
Reported by Rebecca Stone
Research & Knowledge
Plume published a SuperProxy paper expanding on findings from Plume Security Labs regarding residential proxy networks evolving from enabling anonymous traffic to serving as malware delivery platforms.
Reported by Plume
Presence & Recognition
Plume's Chief Customer and Marketing Officer Rebecca Stone joined Yanique Grant on the Navigating the Customer Experience podcast.
Reported by Plume
Research & Knowledge
Plume Care piloted its new harness at a few Tier 1 carriers, resulting in containment rates that genuinely surprised the author.
Reported by James V Baber
Products & Services
Plume Care's Fabric ships all relevant layers in production code, adds a bidirectional interface into the live home network, and direct OSS/BSS adapters.
Reported by James V Baber
Research & Knowledge
Plume's Security Labs team pulled apart one streaming device and found five proxy networks on it.
Reported by Dan Herscovici
Research & Knowledge
Plume published Part 2 of the Plume Security Labs SuperProxy series, answering what happens next after three separate malware operations came through the door on different daily schedules.
Reported by Peter Wulfraat
Research & Knowledge
Plume published a research paper co-authored with Robert Neumann detailing the second phase of the SuperProxy investigation, which explores malware ecosystem exploitation of residential proxy networks hidden inside SuperBox streaming devices.
Reported by Gergely Eberhardt
Research & Knowledge
Plume Security Labs found that the box opens an outbound encrypted tunnel to the proxy server and holds it open without inbound blocking.
Reported by Chris Griffiths
Research & Knowledge
Plume Security Labs found that three weeks of attempts to get in to a residential proxy network led to 1,352 attempts to get in.
Reported by Chris Griffiths
Research & Knowledge
Plume Security Labs joined a residential proxy network as an exit node to point anything targeting the Android debug port at a honeypot and waited for three weeks.
Reported by Chris Griffiths