Plume Security Labs found that the box opens an outbound encrypted tunnel to the proxy server and holds it open without inbound blocking.

Plume is the creator of the first cloud-managed Wi-Fi and subscriber experience platform for Internet Service Providers. Today, more than 450 ISPs, such as Bell, Charter, Jio, J:Com, Liberty Global, and half-a-billion devices rely on our SaaS platform to build better connections with their customers. We turn in-home device and application data into intelligence that improves performance, strengthens security, and delivers personalized, always-on experiences across homes, MDUs, and small businesses. What we deliver: • Cloud-managed, hardware-independent WiFi • AI-driven optimization for speed, reliability, and proactive issue resolution • Always-on security for smartphones, PCs, and IoT • Smart home services and access controls • Operational analytics and care tools that reduce costs and increase subscriber satisfaction Why ISPs choose Plume: With unmatched global insights, Plume provides the intelligence, flexibility, and innovation velocity ISPs need to differentiate on experience, reduce churn, and win in competitive markets. Plume helps ISPs deliver the simple, reliable, and secure experiences customers expect every day.

Founded 2015