Company intelligence
Quiq
Quiq is the agentic AI agent customer journey platform that turns customer needs into fast, reliable resolution.
About Quiq
Quiq is the agentic AI agent platform that resolves customer needs across the entire customer journey — maintaining continuous context across all channels while giving you complete visibility into every AI decision. - One unbroken conversation: Context never breaks whether customers interact with AI Agents, human agents, or move between both. Customers never repeat themselves across voice, chat, SMS, or social. - Transparent & controlled: See exactly how AI makes decisions with step-by-step visibility. Built-in guardrails mean you maintain full control while moving fast. - Your brand intelligence, scaled: We amplify your voice, your workflows, your standards—not generic templates. Deep customization without armies of engineers. Why enterprises choose us over other platforms: - True continuous context (not fragmented channel handoffs) - Complete AI observability (not black-box decisions) - Seamless AI-to-human orchestration (not "replace agents" or "assist only") Leading global brands, including Roku, IHG Hotels & Resorts, Urban Outfitters, Anthropologie, Accor, Progressive Leasing, Bob’s Discount Furniture, and Brinks Home trust Quiq to resolve customer needs with confidence, from first contact through final resolution.
Verified activity
Signals from Quiq
5 published signals
Products & Services
Quiq built a conversation-first architecture where a phone call is just another door into the same thread instead of a silo with texting bolted on.
Reported by Quiq
Products & Services
Quiq is launching Voice Assist, a new agent assist tool that provides real-time adaptive guidance on live calls and sends tracking links, order details, or gift vouchers during the call on the same conversation thread.
Reported by Quiq
Products & Services
Quiq launched a new Voice Assist assistant designed to coach agents through the call, read live transcripts, act inside the same call, and provide multimodal handoffs.
Reported by Greg Dreyfus
Products & Services
Quiq launched Voice Assist, an AI voice assistant that sends tracking links, order details, and gift vouchers live on the call while human agents stay on the phone with customers.
Reported by Carly Curran
Products & Services
Quiq is bringing agentic to helping human agents, where AI assistants do more than just suggest, and Voice Assist will take care of updating orders, text coupons, and rebook hotel rooms.
Reported by Jen Grant