Acuity Health is offering a free patient access workflow assessment to help practices establish a baseline, identify opportunities, and explore what a better patient access model could look like.

Acuity Health helps subspecialty medical practices complete more patient and administrative work with the same staff using AI agents. Our AI agents answer calls, schedule directly in the EMR, verify insurance eligibility, communicate with patients, and turn unresolved requests into organized staff work with clear context, ownership, and next steps. Acuity adapts to each practice’s workflows, scheduling rules, insurance requirements, providers, locations, and operational quirks. The platform combines AI voice agents, two-way texting, call center tools, task management, analytics, and deep EMR integrations in one connected patient management system. AI completes routine, repeatable work while staff focus on requests that require human judgment. The result is fewer missed patient needs, less administrative backlog, and more work completed without adding staff at the same rate.