Aleido 's AI-powered process for identifying common user questions and developing support material has changed the way support is handled, leading to a 40 percent increase in the percentage of actual customer inquiries that can be answered by available support content.

Aleido is an international company with a long heritage of driving the development of aftermarket information and learning solutions. Our customers develop complex products or systems, or seek knowledge and confidence to create lasting change, within a wide range of industries including: automotive, telecom, advanced machinery, rail and medtech. We are almost a thousand colleagues in six countries. Together we bridge the gap between technology and the people who depend on it – by making the advanced simply understood. Read more at Aleido.com