Research & KnowledgeEvent: September 8, 2026
Citibot shared during its recent Customer Forum that Citibot Analytics helps local governments better understand resident search queries and identify information gaps.
Published
Signal category
Research & Knowledge
Quote
“During our recent Citibot Customer Forum, our Chief Product and Marketing Officer, Jonathan Wiersma, shared how Citibot Analytics can help local governments better understand what their residents are actually looking for.”
— Citibot team
Company
Citibot
Connecting residents with their governments using AI. #CitibotChat tools provide efficient + effective communication.
- Industry
- IT Services and IT Consulting
- Location
- Charleston, US
- Company size
- 25 employees
Citibot provides tools for citizens and their governments to use for efficient and effective communication and civic change. Using smart text messaging and web chat technology, Citibot helps residents get answers to questions, report issues, send messages directly to staff, and receive real-time alerts.
Founded 2016