Conectys CRO Adam O'Connor discusses introducing AI in customer experience in a clip from The Digital Revolution with Jim Kunkle.

Conectys | Business Transformation in Outsourcing. Powered by AI. Driven by People. At Conectys, we’re turning the page from Business Process Outsourcing to Business Transformation Outsourcing. The result: elastic, lightning-fast and cost-efficient CX, Trust & Safety compliance, Data Annotation & Labeling, and Content Moderation. Business transformation goes beyond adding headcount in outsourcing with our four‑talent engine that is designed to transform business operations in a more agile, intelligent, and cutting‑edge way. Conectys is human expertise and native technology, working in seamless harmony and driving business growth. ✅ Human talent skilled in high-empathy interactions ✅ Advanced AI capabilities including conversational AI, agentic & email bots ✅ Multilingual gig workforce ready to scale in 180 countries ✅ Compliant global hiring with Employer of Record (EoR) expertise Trusted by leaders. Chosen by disruptors. We help the world’s most ambitious brands scale fast, protect what matters, and deliver standout experiences. Since 2004, global innovators in tech, social media, gaming, retail, automotive, e-commerce, fintech, travel & more, have partnered with us to deliver: ✅ Seamless Contact Center & CX Management ✅ Scalable Content Moderation & Trust & Safety Compliance ✅ High-volume Data Annotation & Labeling ✅ Scalable gig workforce economy solutions ✅ Compliant hiring with Employer of Record (EoR) and Facility as a Service expertise Forward-thinking Digital Transformation & Workforce Models. We’re a co-creator of business success, becoming an extension of your team through collaboration, shared goals, and optimized delivery. With 14+ global hubs across EMEA, APAC, LATAM & North America, we deliver 24/7 support in 100+ languages, blending cultural nuance, digital agility, and operational excellence at scale. If you're ready for a partner that moves fast, thinks big, acts human, and puts your business goals first, visit our website🔗