Credit Services Association is hosting a webinar on 10 September at the UKCCC 2026 event featuring Vanessa Buehler discussing customer disengagement and engagement strategies.
Published
Signal category
Presence & Recognition
Quote
“Join us on 10 September at the #ukccc 2026 as we draw behavioural science and real-world case studies”
— Credit Services Association team
Company
Credit Services Association
The only National Trade Association in the UK for companies active in the debt collection and debt purchase industry.
- Industry
- Financial Services
- Location
- Newcastle upon Tyne, GB
- Company size
- 48 employees
The Credit Services Association (CSA) is the sole national trade association in the UK representing organisations in the debt collection and purchase industry. Our members collectively employ over 9,500 professionals and manage over £35 billion in consumer debt across nearly 39 million accounts, returning more than £3.2 billion annually in collections. In addition, they oversee over £10 billion in commercial debts across approximately 3.2 million commercial accounts. Our diverse membership serves a wide array of creditors, including banks and utility companies, and includes specialist entities such as tracing agencies and law firms.
Founded 1906