Decimal team members were captured by Next Play.
Published
Signal category
People
Quote
“Thanks Next Play for capturing what makes Decimal”
— Sanjeet Hajarnis|Decimal team
Company
Decimal
AI agent that resolves your complex support tickets in minutes.
- Industry
- Technology, Information and Internet
- Location
- San Mateo, US
- Company size
- 7 employees
Decimal is an AI support engineer that resolves technical support tickets by understanding your product deeply. Decimal focuses on (i) how the product was built via code, configurations, documents and (ii) how customers use the product via logs, past tickets and documents. Support teams use Decimal to instantly resolve issues that would normally escalate without escalating to product or engineering: unexpected behaviors, configuration issues, product limitations, or undocumented bugs.