Company intelligence
Decimal
AI agent that resolves your complex support tickets in minutes.
Technology, Information and Internet
San Mateo, US
7 employees
3 public signals
About Decimal
Decimal is an AI support engineer that resolves technical support tickets by understanding your product deeply. Decimal focuses on (i) how the product was built via code, configurations, documents and (ii) how customers use the product via logs, past tickets and documents. Support teams use Decimal to instantly resolve issues that would normally escalate without escalating to product or engineering: unexpected behaviors, configuration issues, product limitations, or undocumented bugs.
Verified activity
Signals from Decimal
3 published signals
Technology & Infrastructure
Decimal uses AI to automatically investigate across code, logs, data, and documentation to identify root causes, raising a PR with the fix instead of creating an internal ticket.
Reported by Sanjeet Hajarnis
People
Decimal team members were captured by Next Play.
Reported by Sanjeet Hajarnis
People
Decimal built the founding team of Timothy Poon and Manav Mehra
Reported by Kevin C.