Technology & InfrastructureEvent: September 8, 2026
Decimal uses AI to automatically investigate across code, logs, data, and documentation to identify root causes, raising a PR with the fix instead of creating an internal ticket.
Published
Signal category
Technology & Infrastructure
Quote
“With Decimal, AI automatically investigates across code, logs, data, and docs to identify the root cause.”
— Sanjeet Hajarnis|Decimal team
Company
Decimal
AI agent that resolves your complex support tickets in minutes.
- Industry
- Technology, Information and Internet
- Location
- San Mateo, US
- Company size
- 7 employees
Decimal is an AI support engineer that resolves technical support tickets by understanding your product deeply. Decimal focuses on (i) how the product was built via code, configurations, documents and (ii) how customers use the product via logs, past tickets and documents. Support teams use Decimal to instantly resolve issues that would normally escalate without escalating to product or engineering: unexpected behaviors, configuration issues, product limitations, or undocumented bugs.