Gorgias added Instagram DMs and Messenger as new channels for its AI agent
Published
Signal category
Products & Services
Quote
“This summer we added Instagram DMs & Messenger”
— Romain Lapeyre|Gorgias team
Company
Gorgias
The conversational AI platform for ecommerce that drives sales and resolves support inquiries.
- Industry
- Software Development
- Location
- San Francisco, US
- Company size
- 513 employees
Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and customers to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations. Gorgias, where every customer interaction feels personal, support becomes sales, and conversations shape success.
Founded 2015